When you cancel your membership with Alltrue, you are simply preventing it from renewing on its next renewal date — this process does not automatically issue a refund and you will still receive any seasonal boxes remaining under your subscription term (whether you are a Seasonal or Annual Member) prior to its next renewal date.
If you made a mistake during checkout or have a sudden change of heart, please make sure to send an email to help@alltrue.com right away. We will absolutely do our best to accommodate a refund, if possible, before your first seasonal box enters the fulfillment process.
Once your order has entered the fulfillment process, it is considered final and nonrefundable.